Are you ready for yet another investigation into the often murky, always fascinating world of web hosts in Australia? Well, ready or not, the expert team at Aussie Hosting has one coming right up.

This time we’re delving into Crazy Domains. Get ready for a wild ride, kids…

Before we jump head-first into our analysis of this supposedly leading web host, I can’t quite resist making some comments about that business name. I mean, come on – Crazy Domains? Is this a 21st century tech company, or a 1990’s Saturday morning kid’s TV show?

It never ceases to amaze me that web hosting companies seem so keen to market themselves in this kind of way. If it isn’t a stupid name, it’s a cartoon animal waving at you from the top of the home page… it begs the question: isn’t it time to grow up a bit, and accept that perhaps – just perhaps – the average Aussie customer wants a bit of seriousness with their web services?

The really odd thing about Crazy Domains’ homepage, though, is that alongside the achingly outdated name and hideous ‘wacky’ font of the graphic, there’s a photo of some bedraggled-looking dude, glaring at you with his arms crossed. I mean, it’s a bold move, but does it make me want to reach for my credit card and sign up? Does it hell!

As you scroll down the homepage, past their mess of banners offering you their overpriced services (more on that later), you’ll come across not one, but two further cross-armed characters. Maybe somebody should tell the web designers at Crazy Domains that this pose isn’t exactly welcoming, and looks kinda creepy. Then again, these dudes are probably so ‘crazy’, they don’t give a damn what us squares think.

Anyway, enough critique on body language – it’s not what you’ve come here for. Let’s get down to business and look into what exactly Crazy Domains offer their customers… and if you’re the kind of person who enjoys reading bad reviews, believe us, you’re in for a treat.


What We’ll Be Looking At

Laying into Crazy Domains’ weird choices of marketing aside, this review is going to be based primarily on the facts and figures. Boring? Maybe. But to be fair, we’ve been in this game for a long time, and you’d be surprised at how so few web hosts can be judged by appearances alone. With some carefully chosen stats, you’ll be able to assess Crazy Domains web hosting services for yourself, and that’s the only way we can make these reviews really fair.

Here’s what I’ll be breaking down in the following review:

  • Firstly, I’ll be laying out Crazy Domains’ uptime, speed and reliability. Want the short version now? Well, let’s just say that the performance offered by Crazy Domain is about as poor as it gets.
  • Next comes pricing. And these are some crazy prices (in that you’d have to be crazy to pay them).
  • Finally, I’ll be looking into some direct comparisons for you, and showing how Crazy Domains fares against their competitors (mainly SiteGround, if you wanted to know in advance).

Why Should I Trust You, Anyway?

It’s not a bad question, by any stretch of the imagination. Rest assured, we’ve worked hard over the past decade to build up a powerful reputation in this field, and forgive me for blowing one’s own trumpet, what we don’t know about web hosting probably isn’t worth learning.

We’ve taken the time and effort (and believe me, it was a lot of time, and a helluva lot of effort) to create the biggest and best web host database in Australia, and we’re damn proud of it. With this database, we are able to assess pretty much every single web host service in the country, and directly compare them against each other. Sure, it pisses the web hosts themselves off enormously… but as you’ll see, that isn’t necessarily a bad thing from your point of view.

As a result of our supermassive database construction, analysing Crazy Domains was a piece of cake – we’ve got all of the information we need, and the tools with which to make accurate and insightful comparisons.


The Numbers

OK, so you’ve got the idea of who we are and what we do. Now it’s time for those all-important facts and figures. If you’re the kind of person who knows what they’re looking for, then these stats are going to help you make up your mind on the spot.

Sydney

  • Uptime – 97.6%
  • Average Loadtime – 1,912Ms

Melbourne

  • Uptime – 97.9%
  • Average Loadtime – 2,012Ms

Canberra

  • Uptime – 97.5% (ouch!)
  • Average Loadtime – 2,182Ms

Adelaide

  • Uptime – 98.09%
  • Average Loadtime – 1,658Ms

Eeesh – those are some poor numbers right there. Looks like that ker-azy approach isn’t exactly working out for Crazy Domains after all…


What Do These Numbers Mean?

“Wait a moment!” I hear you cry. “I don’t spend all my time analysing web hosting data. What does those figures actually mean?”

Don’t worry: we know that some of you out there aren’t quite as passionate about web host analysis as we are (although we couldn’t imagine why not). Let’s take a quick look at what some of these terms refer to.

Uptime

Uptime is essentially the percentage of the time that your site is ‘up’ or online and readily available. Good web hosts have an uptime of more than 98%. Rubbish ones sit below 97%… and even a difference of 0.1% can make a massive difference to how your site is received by the ever more demanding and impatient web-browsing public.

How to Crazy Domains perform in this regard? Not well at all. While they aren’t the worst we’ve seen, it’s clear that far better uptimes are available for lower costs – so why would anyone choose to go with this host?

Speed

Speed is paramount. The web is speeding up, and with it, customer’s expectations of loading times are higher than ever. Slow speeds lead to potential clients immediately looking elsewhere, and that means losing business to your competitors.

Again, Crazy Domains don’t make the grade here, either. For all their promises, they fail on even these basic requirements. It’s not crazy – it’s just disappointing.

Pricing

OK, so here’s where Crazy Domains slip into the realm of sheer madness. Not only do they charge above the odds for their poor quality service, the actual package they offer is woefully inadequate, and doesn’t include many of the extras which their competitors offer for free.

Let’s take a look at their basic costs:

Firstly, those prices are a few dollars more expensive than many, many other web hosting services. Now, you might be thinking that a couple of cents or dollars per month won’t make a massive difference to your budget and, yes, you’d probably be right if the story ended there.

However, the next section is going to show you just how crazy – and by which we mean mentally unstable – you’d have to be in order to sign up to this service. Trust me, you’ll want to do more than merely cross your arms in frustration.

Extras

Crazy Domains have a handful of extra which they throw to their customers for free. However, when you take a closer look at what’s missing from these packages, you can start to really see just why this web host is sitting right at the bottom of our pile of non-recommended chancers.

If you scroll through their website, you’ll notice that one key ingredient is clearly missing from their mess of an offer: the SSL certification.

Now, if you’ve spent any serious time reading through our reviews, you’ll be more than aware of the fact that we really, really care about the presence of a free SSL certificate. These things are necessary for you to run a decent website, and there are plenty of web hosts who offer SSL certificates absolutely for free when signing up… which makes hosts like Crazy Domains stick out like a sore, pulsating, money-wasting thumb when they don’t. I mean, take a look at this:

That’s a hefty set of extra fees to stick on top of an already overpriced service, and when you consider that so many of their competitors do this for no money whatsoever, you’ve got to wonder what exactly these guys are thinking.


Our Recommendations

Thankfully for all of those interested parties out there, there’s no obligation whatsoever to put up with the kind of crappy service offered by those crazy cats at Crazy Domains. In fact, there are plenty of alternatives out there which offer better speeds and uptimes, lower prices, and don’t try to con you when it comes to necessary extra features.

It doesn’t really take much for a web host to overtake Crazy Domains – I mean, the name pretty much summed it up for me from the moment I saw it – and because we have the stats and have put the work in, it’s easy for us to see which companies massively exceed what this joke of a company are offering.

In fact, we can put it out there right away: there’s one company which manages to tick every box, and outperforms Crazy Domains in every field, and it’s the very same web host we ourselves use: SiteGround.

1. Siteground – The Best Overall Hosting For Price / Speed / Uptime / Support. ($3.95 / month)

  • Average Uptime: 99.95%
  • Average Load Time: 475Ms
  • Free SSL

Now that’s what we’re talking about; great stats, free extras, and decent pricing, too – this is a company that leaves jokers like Crazy Domains well and truly trailing behind in the 90’s where they belong, along with the backwards baseball caps we imagine they wear in the office (and Men At Work blaring out of their stereos, etc etc).

There’s little doubt in our minds that SiteGround are the future of web hosting. They’ve really got it all together; from the free certifications to the customer service availability, it’s really, really hard to find anything negative to say about this service (and believe us, we’ve tried our best).


Some Final Thoughts

Crazy Domains are the kind of web hosting service that makes me want to pull my hair out. They simply manage to get it wrong at every step of the way, and yet scream from their homepage about how they’re the biggest, the best, and all the rest of it… despite the fact those boring stats we keep banging on about tell a very different story.

So, take our advice and stay well away. They aren’t ‘crazy’, they aren’t worth the money, and to go with them would be nothing short of temporary insanity.  Consider yourselves warned, people!

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Lucas Johnson
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